Shipping Policy
At Lurexio, we are committed to delivering your order quickly and safely. Please read our shipping policy below for information about processing times, delivery estimates, and shipping conditions.
1. Order Processing
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed, shipped, or delivered on weekends or public holidays.
2. Shipping Times
Estimated delivery times:
United States: 5–10 business days
Canada: 6–12 business days
United Kingdom: 5–10 business days
Europe: 5–10 business days
Australia & New Zealand: 7–15 business days
Rest of the World: 7–20 business days
Please note that shipping times are estimates and may vary due to customs, weather conditions, or carrier delays.
3. Shipping Costs
We offer Free Worldwide Shipping on all orders.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking information may take 24–72 hours to become available.
5. Incorrect Shipping Address
Please ensure that your shipping address is correct before placing your order. Lurexio is not responsible for orders shipped to an incorrect address provided by the customer.
6. Lost or Delayed Packages
If your package is significantly delayed or appears to be lost, please contact us at support@lurexioshop.com, and we will do our best to assist you.
7. Contact
If you have any questions regarding shipping, please contact us:
Email: support@lurexioshop.com